⚖️Side-by-Side Comparison
Crisp vs Gorgias: Which is Better in 2026?
We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature | Crisp Customer Support | Gorgias Customer Support |
|---|---|---|
| Rating | 4.6(48) | 4.7(128) |
| Starting Price | Free | $10/mo |
| Pricing Model | Freemium | Free Trial |
| Free Plan | ||
| Free Trial | 7 days | |
| API Available | ||
| Verified | Verified | |
| Founded | 2015 | 2015 |
| HQ | Nantes, France | San Francisco, CA |
| Team Size | 11-50 | 201-500 |
| Platforms | WebiOSAndroidMac+1 more | WebiOSAndroid |
| Top Integrations | SlackZapierWordPressShopify | ShopifyMagentoBigCommerceWooCommerce+4 more |
| Description | Crisp is an all-in-one customer messaging platform that brings live chat, chatbots, video calls, and a help center together. Used by 600,000+ brands, Crisp provides everything you need to delight customers from one beautiful inbox. | Gorgias is the #1-rated customer service platform for e-commerce brands. Deep Shopify integration lets agents see order history, issue refunds, and cancel orders without leaving the support ticket — used by 15,000+ DTC brands. |