Side-by-Side Comparison
Zendesk vs Intercom
Detailed side-by-side comparison of Zendesk, Intercom to help you pick the best tool.
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| Rating |
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Reviews Summary
Zendesk
(72)
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Side-by-Side Comparison
Detailed side-by-side comparison of Zendesk, Intercom to help you pick the best tool.
| Feature | ||
|---|---|---|
| Category | ||
| Rating |
You can compare up to 4 tools. Add more tools →
No reviews yet
4.5/5.0 |
| Reviews | 72 reviews | 68 reviews |
| TT Score | TT 79/100 | TT 80/100 |
| Pricing Model | Free Trial | Free Trial |
| Starting Price | $19/agent/mo | $39/seat/mo |
| Free Trial |
| Platforms | WebiOSAndroid | WebiOSAndroid |
| Deployment | Cloud | Cloud |
| Founded | 2007 | 2011 |
| Team Size | 1000+ | 501-1000 |
| Headquarters | San Francisco, CA | San Francisco, CA |
| Verified |
| Has Deal | Zendesk for Startups — 6 months free | Intercom Early Stage — 90% off year 1 |
| Upvotes | 291 | 299 |
| Recommend % | N/A | N/A |
| Action |
Game-changer for our team
Massive time savings, clear ROI, beautiful UI, strong feature set
Pricing scales quickly with team size. A few features still in beta.
Excellent value for money
Great pricing, generous free tier, fast performance, regular improvements
Excellent value for money
Great pricing, generous free tier, fast performance, regular improvements
Enterprise features are limited. Reports could use more customization options.
Enterprise features are limited. Reports could use more customization options.